In the unlikely event a show cancels, we'll always give you your money back. We refund the face value plus the service charge for each ticket – you'll see a credit onto your card after we've emailed you about the cancellation with a timescale. I'm getting a refund but I … At Ticketmaster, our vision is to connect people through the power of live events. I was expecting Ticketmaster to take a charge out for some reason, but I got the full refund. Alternatively, we can rebook you into the rescheduled date (if announced) and the timing fits with your plans. If the tickets were transferred to you, the refund will go to the fan who originally bought the tickets from Ticketmaster. Search at Ticketmaster.com, the number one source for concerts, sports, arts, theater, theatre, broadway shows, family event tickets on online. Click the 'Contact Us' link at the bottom of this page to send an email. See Event Dates and Information Verify the purchase. The good news is we know it happens, so under our Fan Guarantee we’ll refund you within 24 hours of purchase, no questions asked, subject to terms and conditions. Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days. We regret that we cannot exchange, refund or transfer tickets unless the event in question has been cancelled. Legal Guide TICKETMASTER PURCHASE POLICY. What happens if my event is cancelled or rescheduled? WhatsApp chat is open Monday to Friday 10am - 5pm for fans with existing orders. You buy a bunch of tickets, then you find out your friend forgot to tell you they couldn’t go. You buy a bunch of tickets, then you find out your friend forgot to tell you they couldn’t go. whois: Andy White WordPress Theme Developer London. I've heard the event has been cancelled/altered but Ticketmaster hasn't informed me yet. Please visit our help page for information about refunds for events that were canceled or rescheduled due to Covid-19.. 2. We'll refund your money if an event is cancelled. card after we've emailed you about the cancellation with a timescale. Buy Music tickets from the Official Ticketmaster website. Canceled or rescheduled events due to Covid-19. © 1999-2020 Ticketmaster. MALAGA, SPAIN - AUGUST 03: View of the crowd at Izal concert on August 03, 2019 in Malaga, Spain. For your event’s refund or credit eligibility visit your account or learn more about options for canceled, rescheduled and postponed events. Ticketmaster has changed its refund policy amid the coronavirus pandemic, and will no longer offer refunds to customers whose events have been … We, refund the face value plus the service charge for each ticket. We can’t offer any exchanges or refunds if you’re event is going ahead on the date originally planned - b ut how about selling your tickets to another fan for the price you paid?. Click here to confirm if your event has been cancelled/changed. When you buy a ticket at Ticketmaster, you need to know that they may or may not be eligible for a refund. If the tickets were transferred to you, the refund will go to the fan who originally bought the tickets from Ticketmaster. As a ticket distribution company we have neither participation nor responsibility in this decision. Check out what 1,070 people have written so far, and share your own experience. Cancellations and changes ... For your event’s refund or credit eligibility visit your account or learn more about options for canceled, rescheduled and postponed events. Do you agree with Ticketmaster España’s 4-star rating? My Ticketmaster. Or if you prefer to chat, message us on WhatsApp! All you need to do is fill out this Ticketmaster Refunds form and we’ll have that sorted for … INTRODUCTION; 1.1 Ticketmaster is the trading name of the following two companies: (i) Ticketline Unlimited Company (a company registered in Ireland under company number 135876, with registered offices at 2nd Floor, College Park House, 20 Nassau Street, Dublin 2 D02 VY46), and (ii) Ticket Shop (N.I.) We can however make sure your request will be handled by the correct institution. Therefore we can’t guarantee the refund of your tickets. Contact Customer Service Help Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days. Just click here for more information! I have just checked my credit card account online and it now says that the refund tranaction was 17th July and posted on 20th July. However, you can now sell the ticket you no longer need directly from your Ticketmaster account. Please note: before buying tickets it's really important to double check all the event details and make sure you're 100% happy before going ahead, take a look at our purchase policy for more information. What makes these experiences so special is the pure joy we feel from being among a community of like-minded, dedicated fans, which is why we’d like to take a moment to offer our most sincere support to any of our fellow fans, friends and family who have been affected by this virus. Otherwise, please get in touch with our Customer Service team. Check that you have made the purchase correctly. After 24 hours of buying your tickets, they’re no longer refundable. In c… 2.1 Canceled Event. Simply follow the steps provided here. Check your emails, as we should have contacted you about this. Limited (a company registered in … ... Buy and sell tickets online for concerts, sports, theater, family and other events near you from Ticketmaster. Buy your tickets at Ticketmaster. Ticketmaster refund coronavirus: How to claim your money back for events cancelled due to the COVID-19 outbreak A host of summer events are set …

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