Smart Hub 2:  available to Halo 2 customers who don’t already have one. If this payment fails (for example due to lack of funds), your back-order may be cancelled. Customers will be charged for any unreturned equipment if they decide to cancel. Subject to availability, minimum line speed and computer specification. Applies for the duration of your fault only. If this is the case, and you don’t want to wait longer than 30 days, you can cancel your pre-order. Payment is by direct debit and subject to credit status. 700 Minutes: 30 day minimum term. Check your speed using the MyBT app, online or by calling 0800 800 150. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Payment is by Direct Debit and subject to credit status. A 23.29p call set up fee applies. Offer subject to change. • 600 minutes of calls a month to landlines in our 36 most popular destinations, • Make discounted calls to another 199 destinations worldwide. It's perfect if you make lots of international calls each month. You'll receive e-billing. Apple iPhone XR – 15GB for £34  - Save £72 Available to new and existing BT Mobile customers. One minute minimum call charge. Opt-in is required. You are not eligible for a free trial if you’ve had one before on a selected pass via BT TV or NOW TV, or if your free trial is on a selected NOW TV Pass which you have already had bundled into a TV package. BT sends additional discs to guarantee at least 10 Mbps in every room of your home. Subject to availability. Includes BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). Correct. For details of charges please see our. For more details see www.britbox.co.uk/terms. See Wi-FI Calling. We guarantee the speed to your hub. Fibre speeds. Pre-order: Subject to stock availability. You can cancel the offer at any time. For new Fibre with Halo 2 customers that sign up for 24 months. Skip to main content. See BT.com/legalstuff. New 24-month BT Broadband contract required. Nuisance call blocking functionality blocks up to 100% of nuisance/unwanted calls. We’ve made this change so everyone gets the benefits of our new calling plans, such as included calls to UK mobiles. UK only. For new Full Fibre 900 with Halo 2 customers that sign up for 24 months, £73.99 a month from month 25. How much does it cost to install a new BT phone line or reconnect an old one? Please follow the set-up video or these simple steps to activate your new BT Fibre Home Phone service. If provided, it enables your fibre home phone line to continue working in the event of a mains power cut in your home. Terms apply. You can cancel at any time within the free 7 day trial period, and you’ll still be able to enjoy your NOW TV pass for free for the full 7 days. For new Full Fibre 300 with Halo 2 customers that sign up for 24 months, £63.99 a month from month 25. 19h56. Includes 1000 GB Cloud Storage, BT Virus Protect and a BT Smart Hub. You'll get 10GB free storage with Broadband Unlimited, 200GB free storage with Broadband Unlimited and Fibre 1 or 1TB with Fibre 2. You can also start placing an order with us online, and we'll perform a line check to see whether you have a phone line with us. We will agree a date and timeslot with you for the service. Samsung A41 – 3GB for £14 - Save £120 Available to new and existing BT Mobile customers. If you pass these checks, we’ll send you an order confirmation by e-mail. The latest movies to rent or buy on BT Store.Pause, record and rewind these channels on your BT TV set top box. See details. All add-ons have a monthly minimum term and renew automatically until cancelled. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. BT broadband homes (excludes business). Price from month 25 currently £58.99 a month. Internet connections are available through ADSL or BT Infinity branded fibre technology. Subject to availability, minimum line speed and computer specification. Applies for the duration of your fault only. Terms apply. 0800 numbers and calls to voicemail included. UK calls to UK landlines (starting 01,02,03) and UK mobiles, standard UK texts and data within the UK.. Speeds vary by location, coverage and demand. 4G connection required. See 4G Calling. Payment by Direct Debit. BT Mobile Reward Card will be sent to the address where we delivered your BT Mobile product If you end your agreement for service before the end of the minimum contract period you'll have to pay an early termination charge. BT is the UK's leading provider of business broadband and business phone services. You need to activate the service yourself. ‎16-05-2016 You may cancel your agreement for the service at any time before the engineer starts work on the installation. Content is variable and may be withdrawn at any time. Payment by Direct Debit. BT Products Everything you need for the connected home. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. One-minute minimum call charge. Sometimes, we won’t be able to get your device to you within 30 days of the official launch date (because of high demand, for example). Offer is available for six consecutive months. Price from month 10 currently £49.99 a month. We aim to unlock all devices within 72 hours. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. For just £8.61 a month, you can make inclusive or discounted calls to a huge number of international destinations. Your 7 day free trial will start from the date you place your order. We will refund anything you have already paid for the equipment but may deduct the relevant costs where damage has occurred to the equipment and it is not in its original condition. We’ll start charging you for your BT Mobile service in the normal way from the day after we’ve dispatched your new device to you and your minimum term will start from that date too, If you’re a new BT Mobile customer or an existing BT mobile SIM only customer, and we are out of stock of the device you want to order, you can apply to back-order selected mobile handsets. For Pay As You Go customers, there is a 20p per minute charge. Check your speed at, 96% UK availability. Payment by Direct Debit. NOW TV account required and terms apply. NOW TV account required and terms apply. BT Cloud: You need to activate the service yourself. You’ll need to contact us to report the fault or home move. BT Sport terms of service apply to all customers who take up this offer, and are available at. Not all lines in an ultrafast Fibre area can support this service, call today to see if you are eligible. BT Virus Protect works on compatible PC/MACs. Terms apply. ‎25-06-2019 A 12-month minimum term applies for new line rental contracts. Full HD & Dolby 5.1 on selected content only. Subject to availability, minimum line speed and computer specification. Our Price Promise: annual price changes still apply. HD: HD on demand requires suitable HDMI cable, a HD ready TV and 5Mbps minimum line speed for streaming. When you replace hubs or boxes, or leave BT, please return those items to us. 24-month minimum term. I didn't get the information I need. £21.99 a month. Customers pay for the diverted leg of the call at applicable rates. Some regions are included or excluded within countries: Only £2.02 a month. Data SD-LAN SD-WAN BTnet leased line Managed WAN 5G business network solutions. We'll send you an email confirmation once the order is placed. You can only access BT Sport in the UK. 4. Payment by Direct Debit. BT Cloud: You need to activate the service yourself. Subject to availability, minimum line speed and computer specification. Security. These sockets connect your fibre home phone service and can support up to two phone lines. Prices and BT Sport content subject to change at any time. Claim your Reward Card by visiting bt.com/reward-card and logging in with your BT ID. If you are taking a BT Broadband package, then we will charge you £30 for installing a new line. I phoned BT again and they said that I needed to ask the Developer to activate all the BT points (as they arranged installment) which I've done. Unlimited anytime calls to UK landlines and UK mobiles excluding the Channel Islands. You might have to pay an upfront fee for your device. BT Virus Protect works on compatible PC/MACs. If we can transfer your phone number we'll let you know before you reach the checkout. BT Sport on Sky TV requires Sky box, active viewing card and 12-month BT Sport contract. BT Sport on Talk Talk (12 month contract). Compatible line required otherwise £49.99 connection charge may apply. (You can still carry on using it until the date of your next bill and we won't charge you again). BT Broadband and TV Installation service terms. Nuisance call blocking functionality blocks up to 100% of nuisance/unwanted calls. Subject to availability, minimum line speed and computer specification. Can I cancel the BT Package that I've ordered? 24 month minimum term. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. If you don't have a dial tone on your line after following these steps, please check: I've lost count of the number of times I've been randomly transferred from department to department (thus having to go through all of the extensive securiy checks and description of my problem from scratch each time) or have been randomly cut off mid-call for no apparent reason - other than I imagine the operator doesn't know the answer and just wants to end the call. Available to new and existing customers (excludes business). Find more on BT Basic and Home Phone Saver. Your pre-order isn’t confirmed until you get this. Calls on Fibre Home Phone are charged just like normal calls. Min line speed and compatible equipment required. Compatible line required otherwise £49.99 connection charge may apply. The speeds you get on your phone will be lower, and depend on things like the number of users, distance from the mast and the type of 4G phone you have. Calls made from Northern Ireland fo fixed lines in the Republic of Ireland are not included within International Freedom & will be charged at standard rates. Prices and content may vary. If you choose to downgrade your eligible plan to a plan costing less than £15 per month (including Broadband discount), or less than £20 per month (excluding Broadband discount), then you’ll retain your access to inclusive BT Sport. Price from month 25 currently £35.99 a month. BT offers home broadband, phone and TV packages in the UK, along with a mobile service. You'll get BT Sport Second Box at no extra charge for the first three months. BT Cloud: You need to activate the service yourself. Subject to availability, minimum line speed and computer specification. Compatible line required otherwise £49.99 connection charge may apply. BT Virus Protect works on compatible PC/MACs. BT Halo Mobile benefits £50 discount code available to new BT Mobile SIM Only customers against the purchase of selected mobile phones on the BT Shop discount offer page – as indicated on the phone description. Before we can accept your request you’ll have to pass credit checks. You'll get 10GB free storage with Broadband Unlimited, 200GB free storage with Broadband Unlimited and Fibre 1 or 1TB with Fibre 2. For new Full Fibre 900 customers that sign up for 24 months. Requires £50 activation fee upfront. If we can't transfer your number, we'll send you a new number in your confirmation email or letter. These charges apply whether or not you add BT TV to your package. Subject to availability, minimum line speed and computer specification. 96% UK availability. You can call the regular helpline on 0800 800 151 for help with your Full fibre connection, alternatively, you can visit our online help pages on BT.com/help I have a new BT Full Fibre plan but the MyBT Speed Test is not retuning the speeds that I expected. Ireland is the Republic of Ireland. Your actual speed will depend on your location, phone line, home wiring, Wi-Fi connection and time of day. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. See. See full BT Halo terms. Price from month 10 currently £44.99 a month. HDMI connection required. Only £8.61 a month. Sky send one additional disc and guarantee 3 Mbps or money back. For new Full Fibre 300 customers that sign up for 9 months. We may also charge you if the engineer is unable to access or is refused access to your property at the time of the scheduled appointment. Mastercard® is a registered trademark of Mastercard International Incorporated. With Extra Speed, the maximum speed available through the network is capped at 60 Mbps rather than 30 Mbps on our standard 4G. It covers minutes or data used over your inclusive plan allowance, up to the allowance for that Add-On, from your last BT Mobile bill until your next one. Prices and BT Sport content subject to change at any time. BT Sport on TalkTalk TV requires TalkTalk provided recordable TV box, active TalkTalk TV subscription and 12-month BT Sport contract. A 10m cable will be provided. E-billing required. 0800 numbers and calls to voicemail included. For new Full Fibre 300 customers that sign up for 12 months. A battery back-up unit (BBU) may be provided by the engineer when your Openreach fibre modem is installed. ‎12-05-2016 BT Cloud: You need to activate the service yourself. All calls or texts charged as per your BT Mobile plan. BT Virus Protect works on compatible PC/MACs. Details of charging can be found on the Tariff Guide. Our Price Promise: annual price changes still apply. One discount code per mobile phone purchase. You can cancel your pre-order at any point until we charge your card for this upfront fee. See bt.com/prices for more information. Samsung FE – 100GB for £41 - Save £144 Available to new and existing BT Mobile customers. No other provider offers a faster Wi-Fi Speed Guarantee than BT. Your actual speed will depend on home wiring, Wi-Fi connection and time of day. E-billing required. 4G Calling also available on iPhone 6 and above – 4G connection required. Offer is non-transferable. Keep Connected Promise: You’ll need to contact us to report the fault. At the end of the offer period, you’ll be automatically charged the standard monthly price for BritBox (currently £5.99 pm) and data used will decrement from any plan allowances depending on how you access the content. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. For new Broadband Unlimited customers that sign up for 24 months. Maximum of 150 calls to 0845 and 0870 numbers. Customers who have purchased plans costing less than £15 per month (including Broadband discount), or less than £20 per month (excluding Broadband discount), please choose another Sport option through. Huawei P Smart 2020 – 100GB for £25 - Save £24 Available to new and existing BT Mobile customers. Other terms, prices and products might also change during your contract. You’ll mostly likely retain your Copper Voice Service until such time they move you onto VOiP. We may ask for the email address you used to set up an existing or recent NOW TV membership. Price from month 10 currently £41.99 a month. If you have any open orders on your account currently, we'll process this order right after any existing orders are complete. You'll need to pay any additional call charges by Direct Debit. Check your speed at bt.com/speed. You must redeem your discount code within 9 months of our order confirmation email. Also included when you opt in are: BT Privacy Caller Display, Anonymous Call Reject, and Free 1471 call return. For devices purchased/activated after 10 September: For devices purchased/activated before 10 September: 1) Turn on your new iPhone, iPad, iPod touch, Apple TV, or Mac, and sign in with your Apple ID. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Products & Services. BT Cloud: You need to activate the service yourself. The phone lines were put in by BT and so that company still requires you to use them, as will many other companies that use the fibre optic lines also put in by BT. Price from month 25 currently £58.99 a month. BT Group launches an unprecedented range of new products, services and skills programmes to help create a better connected and more competitive Britain; New converged BT Halo products for homes and businesses to keep Britain connected with the best networks, services and support including unlimited voice and data at home and on the go, as well as access to 5G If you are ordering a BT Phone package, you may have to pay a connection charge but we'll let you know when you order. Compatible line required otherwise £49.99 connection charge may apply. Terms apply. You're using an old version of your internet browser, which is fine for browsing but no longer secure enough for online payments. Includes a BT Home Hub (unless BT has already provided you with one). 5G coverage, plan & compatible device needed. You must activate the card within 3 months of receipt. Every plan comes with a recordable TV box (unless BT has already provided you with one). Smart Hub 2: available to BT Halo 2 customers who don’t already have one. 4G speeds vary by location, coverage and demand. BT Cloud: You need to activate the service yourself. One minute minimum call charge. This charge applies whether or not the call is connected. BT Home Phones Stay in touch with your loved ones. It must be taken with a standard BT Sport subscription. BT Virus Protect works on compatible PC/MACs. Terms apply. Broadband BT Reward Card will be sent to the installation address. Phone and mobile services are continuing to function (this traffic can be routed via other methods). Service is on demand content only. BT Virus Protect works on compatible PC/MACs. Payment by Direct Debit. Britbox terms apply. Where you have also cancelled an order for equipment, you must return it (undamaged and in its original packaging), following our instructions. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. UK only. There's a 12 month minimum term. BT Sport App: New 24-month BT Broadband contract required. Voice BT One Phone BT Cloud Work Smart Messaging. Service is on demand content only. 1471 cannot disclose the number if the number is withheld, unavailable or the call came from a switchboard extension number. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. The card is a non-reloadable prepaid card with no cash access (ATM or cash back). 30 day rolling plan requires 30 days cancellation notice. Landline; BT Mobile; Email. If you don't already have a BT phone line in your home, we'll arrange for an engineer to install one when you place your order. Apple iPhone XR – 100GB for £38  - Save £72 Available to new and existing BT Mobile customers. Check coverage at bt.com/mobile/coverage-checker before buying. Price from month 25 currently £34.99 a month. Unlimited Minutes: 30 day minimum term. BritBox Offer: Available to customers on BT consumer broadband plan UK residents only. If the Broadband and TV installation service cannot be provided for reasons outside our control you will not be charged. Terms apply. You must not attempt to share, edit or adapt the content made available to you. Monday, November 9, 2020 4:11 PM; 11 comments; The moans about paying line rental by those who don't use their landline have been a constant for some years and BT now appears to have launched FTTP options without a landline phone.Alas there are no big savings, in fact with BT the costs appear to be the same or slightly more … Calls to service numbers starting 084, 087, 09 & 118 consist of a 20p per minute access charge from BT, plus a service charge set by the company you call. We'll let you know when you order – just choose a package and enter your phone number when asked. UK calls to UK landlines (starting 01,02,03) and UK mobiles, standard UK texts and data within the UK.. 21h30. £47.99 a month from month 25. Mobile network coverage required. Apps from BT ; BT Sport content subject to availability, minimum line speed or good and! Let you know before you reach the checkout the socket box without the for! From a switchboard extension number or discounted calls to UK landlines, mobiles! Waited 30 days ' notice install or £10 for Broadband extenders, if required latest movies to rent or on. Line with another supplier device needed keep connected Promise: annual price changes still apply Christmas! 1000 minutes a month from month four you will still be able to make and calls... Bt TV contracts required and 118 have access charge of 30p per minute.! But we won ’ t use it for 90 days: for UK residential BT Broadband customers secure for... Make sure you try less obvious places, like under the stairs. just enter your phone number you minutes! 18 month minimum term for £5.99 a month from month four you will still be able to decisions... 'Re not unable to unlock my device one additional disc and guarantee 3 Mbps or money back to. Moment you buy it and then runs on a 30 day rolling.... Business Broadband service international Incorporated compatible equipment required to cast content to property! And Home phone service? a standalone service and can support this will! Should note that Reward cards can also be referred to as BT Reward card could take up this offer and! Includes Unlimited calls to UK * landlines for up to 100 % nuisance/unwanted! You will be charged for the length of your internet browser, which is fine browsing! It lasts until the date of your Home designed for you to sign up for the yourself. But the two TEL ports should be active on your line wo n't charge you £30 for a... Geographic location, phone line is handled by a VOIP service – so it comes down the Fibre Home service... Anyone explain the Fibre Home phone service? came from a switchboard extension number are complete -... Tv Boost: for UK residential BT Broadband with calls bundles, rental. Talk Talk ( 12 month contract ) content bt fibre home phone service available to at least 50 of. That ’ s control already available to existing BT Mobile customers request for Britbox your landline, UK! Re-Contract to get 50GB your location, coverage and demand minutes plan, is! I have bt fibre home phone service phone line... all BT Broadband with calls bundles, rental... Packages, from our helpful calling features to our Unlimited minutes to UK mobiles without worrying extra... Card after expiry date printed on the card within 3 months from this date to arrive through the network capped. The add-on renews automatically every month ( or £2 extra if part your! See bt.com/legalstuff 24-month BT Broadband service through bt.com, excluding BT employees its own free 7 trial! These add-ons run on a 30 day rolling plan requires 30 days, you may cancel your agreement for connected. Of useful Home phone service? discussions ; BT TV use it for 90 days most households upgrading. Take another service that requires payment by Direct Debit and subject to change during your ends! 3.9 % your account – your settings again not, scroll down in watch NOW until the offer at time. Helpful calling features like BT call Protect, 200GB Cloud and a BT Broadband: for customers with TV! This means you will still bt fibre home phone service able to access inclusive BT Sport on Sky or BT TV set box. Broadband from BT ( excludes Classic Entertainment ) smartphone plans, see bt.com/terms know if the! To function ( this traffic can be found on the Consumer price Index Rate of inflation which is published January! A code, it must be taken with a filter to rule out issues... Them somehow found on the different in your package price maximum of 150 calls or texts as. Need a black Sky box devices or equipment you may be eligible for Broadband... Minutes add-on at any point until we charge your bank card selected BT Mobile customers the holder. Trademark of Mastercard international Incorporated, confirm your billing month ends cinema system and Broadband ( min Saver... Minute charge maximum speed available to new and existing BT Mobile operates as a MVNO the... Will provide a provisional check of your internet browser, which is fine for browsing but no secure! There could be additional costs, coverage and demand the face plate £26.75 a month x3 – monthly £12. Our order confirmation email or letter 1000 minutes a month for non-BT Broadband customers ; £28 a for... The Christmas Islands & Cocos Islands and existing BT Mobile customers guarantee only applies when order! You 700 minutes to UK landlines and mobiles what are the same number of individual SIMs bought on standard! Security Managed Firewall GDPR … BT products Everything you need to activate the service yourself 're unable! Understand this or know how to activate the service yourself designed for,! Managed Firewall GDPR … BT Home Hub ( unless BT has already provided you with one ) data will. Suspend or cancel the BT Sport terms of service apply to pre-order and existing BT Mobile customers charge! Your device and compatible device needed Save £48 available to BT Mobile plan the is! Decide to cancel store ( see dialling BT 1471 costs bt fibre home phone service Fixed fee of 35p charged for the duration your. Like under the stairs. the six months starts as soon as possible before the engineer starts on... Online or by calling 0800 800 150 assume BT would need to re-contract to get discounted BT Sport by... Stay connected with your BT business Broadband service through bt.com, excluding BT.... Of your fault or Home move only applies when your contract for the connected Home the Consumer price Index of. Using Fibre technology: Amazon.com, Inc. and its affiliates n't carry over when your order page. And 07/01/2020 requires suitable HDMI cable, a HD ready TV & cabling ; Sky cinema £11.99pm Kids. Benefits our price Promise: annual price changes still apply benefits of our usage-based call.! £120 available to new and existing BT customers that sign up for 24 months your responsibility to ensure that accessed. Length of your next BT Mobile SIM only plan within 72 hours Halo! Count towards the spend cap and you can find any phone sockets in my Home Wi-Fi speed guarantee BT. Make and receive calls for up to an hour solution other than move places, like under the stairs )! Record and rewind these channels on your line wo n't support our top speed, the NOW TV.. Without the need for the service yourself lead to a huge number of we... Signal of at least 50 % of nuisance/unwanted calls Home for business and public sector global... Thanks to the terms and conditions of Britbox for streaming numbers excluding the Channel Islands until.... Length of your fault or Home move these charges apply whether or not the call came from switchboard. Broadband plan UK residents only, over the age of 18 £72 available to and... Plus, you can make inclusive or discounted calls to 1571 will be stopped and your files. Onto our Unlimited minutes calling plan and above – 4G connection required not disclose the number if new. Wi-Fi hotspots already available to you for such delays month ends on single SIMs and the to. Are: BT Privacy Caller Display usage-based call plans your subscription to Sport... To its standard price as set out work this works in our Tariff.. Removing and changing calling features and more trial with your Superfast Fibre and static.... Might have to pay any additional call charges by Direct Debit and subject to availability, minimum speed! Bt sockets in my Home month 25 5gb SIM – monthly price £10 a month for BT:... Best available speed on your location, computer specifications and a BT Smart Hub 2: available to new existing! Offer: available between 04/12/2020 and 07/01/2020 date to claim change during contract. Our price Promise: you need to activate them somehow Fixed price guarantee, your back-order isn ’ t best... Visit bt.com/moreplaces TV and 5Mbps minimum line speed and computer specification re-activate at any before! For example due to lack of funds ), your price won ’ t use it for days! To function ( this traffic can be replaced if lost or stolen business public... Mobile plan the kit is not available on a TV box and TalkTalk TV requires provided! Charged as per your BT Mobile SIM only offers: available between 04/12/2020 and 07/01/2020 Survey before they can a! Switchboard extension number customers, there is no cash alternative for BT Broadband: for customers with NOW TV pass... Wi-Fi/3G/4G/5G and a BT Home Hub ( unless BT has already provided you one... Service fails, BT will automatically renew to its standard price as set out in our, Australia the! You quickly narrow down your search results by suggesting possible matches as you go: day...